Privacy statement

By utilizing our services, you entrust us with specific personal information. We solely retain and employ the personal data that is directly provided by you or that is evidently shared with us for processing purposes. Your privacy holds paramount importance to us. Hence, we handle your personal data with the utmost diligence and adhere to the regulations stipulated by the General Data Protection Regulation (GDPR). We pledge not to disclose any personal data to third parties without your explicit consent.

Orders

We use the following data to process orders:

• Name and address
• Telephone number
• Billing address
• Email address
• Payment details

Newsletter Subscription:

To keep those interested informed about our products, we maintain a newsletter. Your email address will only be added to the subscriber list with your explicit consent. Every newsletter includes an option to unsubscribe.

Registration

Certain features of our services may necessitate prior registration. Following your registration, we will retain your user name and the personal data you've provided to eliminate the need for repeated entry on subsequent visits to our website. This information aids us in reaching out regarding agreement execution, invoicing, and payment, as well as furnishing you with an overview of the products and services you've acquired from us. We do not disclose data linked to your user name to third parties, except when it is essential for executing the agreement you've entered with us or when mandated by law. In the case of suspected fraud or misuse of our website, we may share personal data with authorized authorities. To register on our website, we require the following data:

• name and address
• email address

Cookies

To provide you with the best possible service, we may employ cookies. Cookies are small text files that can be read by a webserver in the domain that placed the cookie on your hard drive. Cookies are utilized to store your preferences and settings. Further information is available on our cookies overview page..

Google Analytics

For the purpose of compiling analytics, such as user visit frequency and visited pages, we employ Google Analytics. Google Analytics collects the IP address assigned to you during your website visit. We utilize the data obtained from Google Analytics solely for the enhancement of our website's technical performance. We do not combine this information with personally identifiable data.

Social Media Buttons

Our website features social media buttons that the respective service providers use to collect your personal data.

Third-party Websites

This statement does not apply to third-party websites linked to our website via hyperlinks. We cannot guarantee the secure and careful handling of your personal data by these third parties. We recommend reviewing the privacy statements of these websites before using them.

Security

We implement security measures to minimize personal data misuse and unauthorized access. We maintain website statistics for accessing individual data. However, we only access individual data as necessary for the purposes outlined in this statement.

Your rights

You possess several rights concerning your personal data:

Right to Access: You can request information on the personal data we hold about you at any time. Please contact us via email to obtain this information.

Right to Portability: You have the right to request the transfer of your personal data from us to another party of your choice.

Right to Rectification: You can modify or complete your personal data that we have stored. This can be done by logging in and updating your stored personal data.

Right to Erasure: You have the right to request the deletion of your personal data processed by us at any time, except in specific situations.

Your Right to Object: You can object to the processing of your personal data based on legitimate interest.

If you have any concerns or wish to exercise any of these rights, please contact us via email. We are dedicated to addressing your concerns and ensuring that your rights are upheld in compliance with GDPR. We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy statement unless a longer retention period is required or permitted by law. Once your personal data is no longer needed, we will securely delete or anonymize it. Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from this age group. If we become aware that we have collected personal data from an individual under the age of 16, we will promptly take steps to delete the information.

What can you do to exercise your rights?

If you want to exercise any of the above mentioned rights please send our customer service representative an e-mail at flbestairconditioning.com

Changes to this Privacy Statements

We reserve the right to modify this statement at all times.

Please contact us if you have any questions regarding to our privacy policy.